On Reddit, Subreddits have a “Modmail” feature that allows users to message all subreddit moderators at once, and moderators can respond collaboratively.
Should Lemmy consider potentially implement something similar, for Communities?
Even a basic version — like leveraging the already existing DM feature to have a Group DM that automatically includes all moderators and the user who sent the message — could help improve communication between users and community mod teams.
This could just use Lemmy’s existing DM system but adapted for group messages tied to the mod team of a specific community.
Later on, if this proves to be successful, it could potentially be tweaked even further, and have support for Modchat, via the same Group DM as the potential Modmail.
Community Modmail System (Group DM for Mods + User) - GitHub Issue
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FYI, this was considered fairly recently, and the end-result was:
Will re-open if anyone wants to work on this, but its way out of scope for us.
I’m surprised that they decided to host DM’s/etc. themselves, and not potentially integrate a protocol like Matrix.Org, XAMPP, etc.
Ik that Matrix allows user:
Clients
Bridges
Servers
Integrations
etc.
